Hemmed Refund Policy

Last updated October 22, 2026

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

30-day money-back guarantee

Hemmed is a one-time purchase of $14.99 USD, including any applicable sales tax or VAT, which Paddle calculates and remits. If Hemmed is not right for you, ask for a refund within 30 days of your purchase date and you will get the full amount back. You do not need to give a reason.

You can also try every feature first with the 14-day free trial, no payment needed.

How to ask for a refund

Either:

1. Email support at hemmed dot app from the address you used to buy Hemmed, and include your Paddle order number (from your receipt) or your license key. We will reply and ask Paddle to issue the refund; or
2. Use the refund link in your Paddle receipt email, or visit paddle.net and choose "Request refund".

What happens next

Paddle sends the refund to your original payment method. How long it takes to appear depends on your bank or card issuer.

Once a refund or chargeback is completed, your license key stops working on every Mac it was activated on. Hemmed returns to the free trial if it has days left, and otherwise shows all your icons. Your layout and settings are kept in case you come back.

After 30 days

Refunds after 30 days are at our discretion. If something goes wrong later, for example a macOS update breaks Hemmed and we cannot fix it, email us and we will look at it case by case.

Refunds may be refused where there is evidence of fraud or refund abuse.

Your legal rights

This guarantee is in addition to any refund or withdrawal rights you have under the law where you live. It does not limit them.

Contact

Scaile Studios LLC, support at hemmed dot app